Privacy Policy

Last Updated: September 15, 2026

We respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, make a donation, subscribe to communications, or otherwise interact with our organization.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

You may voluntarily provide information such as:

  • Full name
  • Email address
  • Phone number
  • Mailing or billing address
  • Donation information
  • Messages or inquiries submitted through contact forms
  • Newsletter or email subscription information
  • Other information you voluntarily provide to us

We only request information that is reasonably necessary for the relevant purpose.

Donation Information

If you make a donation through our website, payment information may be processed by a third-party payment processor.

We may receive information such as your name, email address, donation amount, transaction status, and other information necessary to record and acknowledge your donation.

We do not intend to store complete credit card or other payment-card details on our own servers when payment processing is handled by a third-party payment provider.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location based on technical information
  • Date and time of visits
  • Website usage information

This information may be used to maintain website security, understand website usage, and improve our services.

2. How We Use Your Information

We may use personal information to:

  • Process and acknowledge donations
  • Respond to inquiries and requests
  • Communicate with donors and supporters
  • Send newsletters or organizational updates when you have subscribed or otherwise permitted such communications
  • Maintain records of donations and communications
  • Improve our website and programs
  • Protect our website against fraud, abuse, and security threats
  • Comply with applicable legal and regulatory requirements
  • Carry out other legitimate activities related to our nonprofit mission

We do not sell or rent your personal information to third parties.

3. Communications

If you subscribe to our newsletter or other communications, we may send you information about our nonprofit work, programs, campaigns, fundraising activities, and opportunities to support our mission.

You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe option included in the communication or by contacting us.

Please note that we may still send necessary administrative communications, such as donation receipts or important service-related messages.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Make the website function properly
  • Remember preferences
  • Understand website traffic and usage
  • Improve website performance
  • Maintain website security
  • Support analytics or other website functionality

Some third-party services used by our website may also place cookies or similar technologies on your device.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use trusted third-party providers to operate certain parts of our website and nonprofit activities, including:

  • Payment and donation processors
  • Website hosting providers
  • Email and communication services
  • Analytics services
  • Security and spam-prevention services
  • Other technology providers necessary to operate our website

These providers may process information on our behalf or according to their own privacy policies.

We encourage you to review the privacy policies of third-party services when appropriate.

6. Sharing of Information

We may share personal information with trusted service providers when necessary to:

  • Process donations
  • Operate and maintain our website
  • Send communications
  • Provide technical and security services
  • Comply with legal obligations
  • Protect our rights, property, users, or organization

We do not sell your personal information.

We may also disclose information where required by law, legal process, or a valid governmental request.

7. Children’s Privacy

Our organization works to support children through educational and community programs. However, our website is not intended to knowingly collect personal information directly from children for general website use without appropriate authorization.

If information relating to a child is collected as part of our nonprofit programs, we seek to handle that information responsibly and only for legitimate program, safeguarding, administrative, or legal purposes.

If you believe a child has provided personal information to us improperly, please contact us so we can review the situation and take appropriate action.

8. Protection of Vulnerable Individuals

Because our work involves impoverished families and children, we take additional care when handling information, photographs, stories, or other materials relating to individuals who participate in our programs.

We aim to avoid publishing unnecessary personal information and take reasonable steps to protect the dignity, privacy, and safety of the people we serve.

Where appropriate, photographs, stories, names, or other identifying information may only be used with appropriate permission or authorization.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining donation records, fulfilling legal obligations, resolving disputes, enforcing agreements, and maintaining appropriate nonprofit records.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain communications
  • Ask questions about how your information is used

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, please contact us using the contact information provided on our website.

12. International Visitors

Our organization operates programs in Pakistan, and our website may be accessible from other countries.

If you access our website from outside Pakistan, your information may be processed or stored in countries where we or our service providers operate.

Privacy and data-protection laws may differ between countries.

13. External Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, nonprofit activities, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

We encourage you to periodically review this page.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through the contact information provided on our website.

Organization: Love Your Neighbor International
Email: info@loveyourneighbours.com
Address: Faisalabad Punjab, Pakistan